Warranty Promise

YOUR SMILE.
PROTECTED
FOR 1 YEAR.

Your smile is covered by a comprehensive 1-year warranty when the warranty conditions and aftercare instructions are followed. Every claim is reviewed individually by our team.

Treatment Complete 12 Months Protected
1-Year Warranty From treatment completion
Clinical Review Every claim assessed
Aftercare Support Guidance after treatment
01

1-Year
Warranty

Coverage begins from the date your treatment is completed.

02

Aftercare
Required

Follow the aftercare guidance provided following your treatment.

03

Clinical
Review

Warranty claims are assessed individually by our clinical team.

Coverage Overview

CLEAR
PROTECTION.
CLEAR LIMITS.

Our warranty is designed to cover eligible treatment-related concerns while keeping the conditions clear and transparent. Damage related to trauma, harmful habits or poor aftercare may fall outside warranty protection.

What’s Covered

01

Material or Structural Issues

Material defects or structural failure of composite bonding or veneers when confirmed as eligible following clinical review.

02

Finish Irregularities

Roughness, irregularities or treatment-related finish concerns that require professional review.

03

Significant Discolouration

Significant discolouration that is not linked to smoking, staining foods, drinks or lifestyle habits.

04

Approved Corrections

Corrections confirmed by the clinical team as falling within the written warranty conditions.

×

What’s Not Covered

01

Trauma or Accidents

Damage caused by accidents, sports injuries, falls, impacts or other trauma outside the control of treatment.

02

Damaging Habits

Chipping caused by nail biting, chewing pens, opening packages or using your teeth as tools.

03

Grinding Without Protection

Damage caused by grinding or clenching when a recommended protective nightguard is not used.

04

Poor Hygiene or Staining

Smoking-related staining, excessive staining foods or drinks, decay or concerns related to poor oral hygiene.

Important

Every claim is reviewed individually. Warranty approval depends on treatment records, aftercare compliance, the written warranty terms and clinical assessment.

Warranty Terms

PROTECTING YOUR
RESULT STARTS
WITH CARE.

Maintaining your warranty means following your aftercare guidance, keeping up with your dental health and contacting our team promptly if you experience a concern.

01

Follow Your Aftercare

Brush appropriately, avoid damaging habits and follow the aftercare instructions provided following your treatment.

Protect Your Result Good everyday care helps maintain the appearance and integrity of your treatment.
02

Maintain Regular Checkups

Routine dental checks and professional cleaning help maintain your oral health and support warranty validity.

Routine Dental Care Regular dental care helps keep both your smile and natural teeth healthy.
03

Get A Clinical Review

Warranty work is approved only after the concern is assessed and confirmed as eligible by our clinical team.

+
Every Case Is Reviewed Photos and treatment records help our team assess your concern.
04

Contact Us Before Repairs

Report concerns to Your Smile Marrakech before arranging non-urgent repairs elsewhere.

Speak To Our Team First Unless urgent care is required, contact our support team before external corrective treatment.
Aftercare & Support

YOUR CARE
CONTINUES
AFTER TREATMENT.

Your treatment does not end when you leave Marrakech. Our team remains available to help with aftercare questions and warranty concerns.

Something Doesn’t Feel Right?

Send us clear photos and a short explanation through WhatsApp. Our support team will review your concern and advise you on the appropriate next step.

Common Questions

BEFORE YOU
MAKE A CLAIM.

Your Smile Marrakech treatment includes a 1-year warranty from the date of treatment completion, subject to the written warranty conditions and aftercare requirements.

Not necessarily. Our team will first assess your concern remotely using clear photos and your treatment information. If an in-person clinical review or correction is required, we will explain the available options.

No. The warranty applies only to the patient who received the original treatment and cannot be transferred to another person.

Contact our support team on WhatsApp and send clear close-up photos, your treatment date and a short explanation of the concern. Our team will review your case and guide you through the next step.

Your immediate dental health comes first. Seek urgent professional dental care if necessary and contact our team as soon as possible with details of the issue and any treatment received.

Warranty Support

NEED HELP
WITH YOUR
WARRANTY?

Contact our team directly on WhatsApp. Send us your photos and treatment details and we will review your concern.

Before messaging, prepare:

Clear close-up photos
Your treatment date
A short explanation of the concern
Relevant aftercare or checkup details